MJ Seeds Canada guarantees that your seeds will arrive only if you select $30 shipping with tracking and insurance upon checkout.
There is a 5% chance that your seeds will be seized by your country. That is outside of our control. Why not protect yourself against the risk with $30 shipping, tracking, and insurance?
We are sorry that your seeds never arrived. This can be due to the following reasons depending on your country:
A. Importing seeds to your country is illegal and they were confiscated. Eg: USA, Australia
B. Your country has a mail system that is not reliable due to theft and unknown street addresses.
UNDERSTAND WE CONSTANTLY ROTATE OUR SHIPPING METHODS TO GIVE YOUR ORDER THE BEST CHANCE TO ARRIVE.
If you paid for guaranteed delivery $30, we can help you.
Step 1. Provide us proof that your order never arrived:
- A photo of your original order opened and taped up again, saying “prohibited item”.
- Record of your package that never arrived using the tracking number we gave to you.
- A letter from your country saying something like, “you are not allowed to import prohibited items.”
Step 2. We will reship your order one more time only.
WE DO NOT WANT TO PROFIT FROM THIS. WE JUST WANT TO KEEP OUR CUSTOMERS HAPPY